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NEW BOOK: 8 Steps to Restoring Client Trust
We are pleased to announce the release of our new book.
At a neat 118 pages, this book is a succinct, no-nonsense set of instructions for what to do and what not to do when you have an unhappy client. It's especially prized by technical people who, when faced with emotionally charged situations, want a clear and concise set of rules to follow. When your client is really steamed, disappointed, or ready to give up, and your own instincts fail you, this book steps in to save the day.
