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Available Keynote Addresses
They Just Don’t Get It! 7 ways for geeks and non-geeks to get along
Don’t miss this game-changing presentation that will revolutionize the effectiveness of your technology efforts.
Leading Geeks
How to manage and lead people who deliver technology
Since technology now permeates most business functions, every manager must learn to lead geeks. Geeks deliver and support the technology that drives efficiency, effectiveness, and competitiveness of real businesses. In fact, companies have become so dependent on geeks that 92% of technology professionals work for traditional, non-
You will learn:
- Why traditional approaches to leadership don’t work with geeks
- How to create an environment tailored to geek needs
- How to improve productivity of technology groups
- How to foster innovation and creativity among geeks
- Factors that allow you to produce technology that truly benefits the business
“Paul Glen’s insights and experience provide the keys to unlocking the potential of geeks.”
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“Insightful and delightful”
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“Paul Glen provides excellent advice for managing geeks. But his insights apply equally well to the challenge ofleading any group of specialists for whom esoteric knowledge is more important than power.”
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Project Disasters
How to predict them, prevent them, or pull the plug on them
Despite significant progress over the last decade, project success rates are still dismally poor. Only about a quarter of projects are completed successfully. The rest are canceled completely or are finished substantially late, over-
When used well, traditional project management approaches provide excellent information about what happened, but they’re lousy at predicting the future.
In this presentation, Paul Glen will identify the five leading indicators of project success and show you how to use them to predict the future, prevent problems and emerge a hero in both camps with technologists and business executives alike.
You will learn:
- Why projects fail
- Why traditional project management approaches are not enough to prevent failure
- The four key strategies for reducing the probability of project failure
- The five the leading indicators of project success
- How to monitor leading indicators to prevent project failures
“Paul Glen masterfully and humorously teaches us how to create followership in this notoriously inscrutable but essential population. Ignore his rock-
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“Highly talented technical people are a separate breed and managing them is a delicate art. Paul has done the improbable ? he’s taken his experience and knowledge of technical leadership and produced a … treasure trove of wisdom for technical managers.”
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Healing Critical Relationships
How to successfully resolve stakeholder conflict
Trusting, open relationships are essential for productivity, collaboration, and good products. This presentation will show you how to manage conflict and restore relationships to health and profitability. Regardless of your job title, healing relationships is a critical part of your job.
You will learn:
- What to do when a stakeholder complains
- How to take control of conflict
- How to handle emotional situations
- Why stakeholders become dissatisfied
- How to avoid making things worse
- How to prevent conflict
“A superb, organized approach to resolving client conflict in professional service firms, quickly and surely.”
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“Sooner or later, everybody ticks off a customer or client. [This approach will] help you do damage control and win back the client you thought you might have lost.”
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“Arms the professional with the tools to keep clients by keeping clients happy. The Relationship Healing Process is a surefire way to take the fear and guesswork out of solving client conflicts.”
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Employing Geeks
How to recruit and retain the people who deliver technology
Finding, Keeping and Leveraging Top Talent is Critical to Your Success
Most advice you find about recruiting and retaining the best people is simplistic and generic. If you want to find, keep and leverage top technical people, you need an approach that is designed specifically for technical people. The old tired advice you get about recruiting and retaining sales people just won’t do.
You will learn:
- Why Traditional Approaches to Recruiting and Retention Don’t’ Work With Geeks
- How Geeks are Different from Other Employees
- How to Analyze the Emotional Forces Acting on Your Staff
- How to Motivate Geeks
- Immediately Applicable Approaches to Geek Recruiting and Retention
Mastering Project Relationships
Execute successful projects conquering the challenges of human relationships
Technical projects fail because human relationships fail. For nearly a generation, the solutions to project problems have been to improve process and organizational structure. If we want to improve the outcomes of our projects, we need to reclaim the humanity behind the technology.
You will learn:
- Why past approaches to project success haven?t yielded better results
- How to build a powerful project leadership team
- How to create a collaborative project culture that supports success
- How to recognize and repair project problems before they become disasters
