Introducing New Technology to Your Users: A Make or Break Moment

You only get one chance to make a first impression. You might be delivering brilliant, flawless technology, but if users are confused as they first encounter it, they’ll be disappointed.

And, you know who will be blamed. Yes, the introduction of new technology can have a profound impact on your organization, the productivity of users, the reputation of your group and your personal career prospects.

Join Paul Glen, author of Leading Geeks, as he delves into the key issues and best practices of rolling out new hardware and software to users.

Join this live, interactive webinar to learn:

  • How to assess what users expect from technology
  • Common missteps and omissions in the QA process
  • What you can do to make uses feel more confident and supported

And more…