Restoring Client Trust: 8 Steps to Successfully Resolving Client Conflict

Trusting, open relationships are essential for productivity, collaboration, and good products. This presentation will show you how to manage conflict and restore relationships to health and profitability.  Regardless of your job title, healing relationships is a critical part of your job.

You will learn:

  • What to do when a stakeholder complains
  • How to take control of conflict
  • How to handle emotional situations
  • Why stakeholders become dissatisfied
  • How to avoid making things worse
  • How to prevent conflict