New Book On Sale: 8 Steps to Restoring Client Trust

Posted by on Apr 11, 2012 in News & commentary | 0 comments

We are pleased to announce the release of our new book, 8 Steps to Restoring Client Trust: A Professionals Guide to Managing Client Conflict.

At a neat 118 pages, this book is a succinct, no-nonsense set of instructions for what to do and what not to do when you have an unhappy client.  You won’t get bogged down with impractical theory or endless anecdotes with this book.  It assumes that you know how important trust is in your client relationship, and it gets straight to the point for what to do when it’s gone out of whack.

It’s especially prized by technical people who, when faced with emotionally charged situations, want a clear and concise set of rules to follow.

When your client is really steamed, disappointed, or ready to give up, and your own instincts fail you, this book steps in to save the day.

 

Buy the book on our Amazon store

 

 

For more information about how you can leverage geeks to get the technology you want, contact info@leadinggeeks.com or call 310-694-0450.

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