We are pleased to announce the release of our new book, 8 Steps to Restoring Client Trust: A Professionals Guide to Managing Client Conflict.
At a neat 118 pages, this book is a succinct, no-nonsense set of instructions for what to do and what not to do when you have an unhappy client. You won’t get bogged down with impractical theory or endless anecdotes with this book. It assumes that you know how important trust is in your client relationship, and it gets straight to the point for what to do when it’s gone out of whack.
It’s especially prized by technical people who, when faced with emotionally charged situations, want a clear and concise set of rules to follow.
When your client is really steamed, disappointed, or ready to give up, and your own instincts fail you, this book steps in to save the day.
Buy the book on our Amazon store
For more information about how you can leverage geeks to get the technology you want, contact info@leadinggeeks.com or call 310-694-0450.
NEW BOOK: The Geek Leader’s Handbook
We are pleased to announce the release of our new book.
The Geek Leader’s Handbook gives you practical, immediately applicable advice tailored to the day-to-day challenges of technical leadership along with a coherent framework to adapt the ideas to your environment.
