We’re publishing this worksheet at the request of readers of “8 Steps to Restoring Client Trust: A Professionals Guide to Managing Client Conflict.” It is a handy worksheet and checklist that will guide you through Paul Glen’s practical and emotionally intelligent approach for what to do when you’ve got an unhappy client. Before you pick up the phone or hit send, print out this checklist to make sure you don’t turn a sticky situation into a deadly tar pit.
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To download this one-page checklist, enter your email address and we will send you a link to this document. The email will arrive in your inbox from “wordpress@leadinggeeks.com.”
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NEW BOOK: The Geek Leader’s Handbook
We are pleased to announce the release of our new book.
The Geek Leader’s Handbook gives you practical, immediately applicable advice tailored to the day-to-day challenges of technical leadership along with a coherent framework to adapt the ideas to your environment.
