Information technology is disrupting colleges and universities, forcing them to reevaluate their missions, methods, and business models. So, why aren’t IT departments, the home base in higher education for those who specialize in the application of technology, more central to the conversation? The answer seems to lie, at least in part, in the notoriously poor relationships between those in IT organizations and their consumers.
This article, from the May/June Edition of Educause Review, explores how the differences between IT people and others in the university setting undermines their ability to collaborate, and threatens universities’ ability to adapt to the changing landscape of higher education.
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